Shipping & Returns


Our Shipping Fees are as follows:

United States Shipping

$7.00 with Free Shipping over $100.00

Alaska - Hawaii - Select Others

$15.95 Flat Rate per Order

Canada Shipping

$35.00 - Global Express w/Tracking & Insurance

International Shipping

$45.00 - Flat Rate per Order

France, Italy, United Kingdom, and Australia

(If you are from a different Country, other than what is listed above, please contact us first before placing an order) 

All orders are immediately processed after cleared payment and usually shipped within 5 to 10 Business Days; however, there may be times that a popular item may be back ordered.  In this case you will be notified and have the option of waiting for the item to come back into stock or receiving a full refund of your purchase price.  You will also be notified of any delay in shipping. Please remember at times, some items may be shipped directly from the manufacturer.

If paying by Personal Check or Money Order, please allow 7 to 10 business days.  We do not ship orders until your check has cleared our bank.

Canada Shipments - 

Global Express w/Tracking & Insurance - This is the only shipping method we will use to ship to Canada due to many packages recently being lost during shipping. Shipping Cost -$35.00.

International Shipping -

$45.00 to France, Italy, United Kingdom & Australia  

With regards to shipping, take or give 1 or 2 days depending on mail service and time of year to outside countries and are not guaranteed.

Tracking:  

When your item is shipped, you will be notified and provided with a tracking number. Please remember, you will be kept notified of the status of your order, delays, problems, or back ordered items.

Return Policy: 

We stand behind every purchase with our Guarantee Of 100% Satisfaction. If you are not completely satisfied with any item you order, we will either replace it or provide you with a full product refund within 30 days of your order, excluding original shipping and handling charges & return shipping charges. You must notify us within 10 days of receipt of your item with your intent to return it and obtain a return authorization or your return will not be accepted. All items returned must be in new, unused condition in original manufacturer's packaging. Credit will be issued on the returned item for the original purchase price only.  You will receive an email from us with further return instructions after we hear from you.

(We are not responsible for Return shipping costs).

Please read item description for more specific information on Returns. Always contact us prior to returning an item at admin@midwestfamilyjewelry.com before returning the item for further instructions and the Return Shipping Address and if needed a Return Authorization Number.  Once the item is received by us, your refund will be processed minus Original and Return Shipping Charges.  If item was paid through Paypal, it will be refunded through Paypal.  

Any item returned after 30 Days will not be accepted and returned to you.  

Custom sized rings or any special order item that has been specifically sized or made for you is non-returnable & non-exchangeable.

Items marked as final sale also are non-returnable.  
(Please Read our Return Policy in our FAQ section).

Return Instructions

Print the Return Form below to use with your return.  Package the item and insert the Returns Form along with it, and please give us a reason for the return so we can better assist you in the future.

 Once the item is received, your refund will be processed minus Original and Return Shipping Charges.  Refund will be issued in the way payment was received. If item was paid through Paypal, it will be refunded through Paypal. 

Any item returned after 30 Days will not be accepted and will be returned to you. 

Custom sized rings or any special order item that has been specifically sized or made for you are non-returnable & non-exchangeable. 

(Please Read our Return Policy in our FAQ section)
 

Email: admin@midwestfamilyjewelry.com


Printable Return Form